Terms & Conditions Shell Slot – A Complete Guide for Malaysian Players

To register and use Shell Slot, you must meet all of the following requirements without exception:

• Aged 18 years of age and above at the time of registration. Shell Slot strictly prohibits anyone under the age of 18 from registering or using this platform in any capacity.
• Hold a valid and current Malaysian identity card (MyKad) or other accepted identification document.
• Provide registration information that is truthful, accurate, and up to date. False or misleading information is grounds for immediate account closure.
• Not currently on a self-exclusion list or any list maintained by a gambling regulatory authority.
• Not a citizen or resident of any country or territory where the use of online gambling services is prohibited under local law.

Each individual is only permitted to hold one active account at Shell Slot. Accounts may not be transferred, sold, or shared with any other individual. The name on the account must match the name on your identification document and the payment method used.

You are fully responsible for keeping your Shell Slot account login credentials secure, including your username and password. Shell Slot recommends that you:

• Use a strong, unique password that is not shared with any other online account.
• Enable two-factor authentication (2FA) in your account security settings.
• Never share your login credentials with anyone — including family members, friends, or individuals claiming to represent Shell Slot.
• Log out of your account after every session, especially on shared devices.
• Contact Shell Slot support immediately if you suspect your account has been accessed without your authorisation.

Shell Slot is not liable for any losses arising from unauthorised access resulting from a member's own negligence in safeguarding their login credentials. All activity that occurs under your account is considered your own action unless you can prove otherwise to Shell Slot.

Shell Slot supports a wide range of local Malaysian payment methods to make deposits and withdrawals easy for you. All financial transactions are processed securely through encrypted payment channels.

The applicable deposit and withdrawal limits are as follows:

• Minimum deposit: RM30 per transaction.
• Maximum deposit: RM10,000 per transaction for standard accounts; higher limits apply for VIP accounts.
• Minimum withdrawal: RM50 per transaction.
• Maximum daily withdrawal: RM20,000 for standard accounts.

Shell Slot does not charge any fees for deposits. However, your payment provider may apply transaction charges in accordance with their own terms of service. All amounts in your Shell Slot account are denominated in Malaysian Ringgit (MYR).

Shell Slot offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to the following conditions, which apply to all promotions unless otherwise stated:

• Each promotion may only be claimed once per member unless the promotion is stated as recurring.
• Bonuses may not be withdrawn as cash until the specified wagering requirement has been met in full.
• Bets placed on different games may contribute differently toward meeting the wagering requirement – further details are available on each promotion's page.
• Shell Slot reserves the right to void any bonus suspected of being obtained through fraud, promotion abuse, or coordination across multiple accounts.
• The validity period of each bonus is stated on the respective promotional offer. Bonuses that expire before the wagering requirement is met will be automatically forfeited.

Shell Slot reserves the right to modify, cancel, or terminate any promotion at any time without prior notice. Shell Slot's decisions regarding any bonus-related disputes are final and binding.

All games offered at Shell Slot – including slots, live baccarat, poker, football betting, lottery, and other games – are subject to their respective game rules as displayed on the platform. Members are responsible for understanding the rules of each game before playing.

• All game outcomes generated by the Shell Slot system are final and cannot be disputed on technical grounds unless a verified system error is proven.
• In the event of a technical error, system disruption, or circumstances beyond Shell Slot's control during a gaming session, Shell Slot reserves the right to void the affected bets and return the credits to the member's account.
• Bets that have been placed and confirmed cannot be cancelled by a member unless the Cash Out feature is available and used in accordance with the applicable terms.
• Any attempt to manipulate, hack, or exploit technical vulnerabilities in the Shell Slot gaming system is strictly prohibited and will result in immediate account closure.
• The use of automated software, bots, or any non-human method to play or bet on Shell Slot is strictly prohibited.

Shell Slot is committed to responsible gaming and provides a range of tools to help members maintain control over their gambling activity. The following tools are available in every member's account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control how much you load into your account.
• Loss Limit: Set a loss limit to automatically stop betting once the limit is reached within a defined period.
• Session Time Limit: Set a time limit per session to prevent unplanned extended play.
• Temporary Break: Suspend your account for 24 hours, 7 days, 30 days, or 90 days — whichever suits your needs.
• Self-Exclusion: Permanently close your account if you feel that gambling has been negatively affecting your life.

If you need support with a gambling problem, please contact Talian Kasih 15999, available 24 hours a day. Shell Slot also encourages you to read our Responsible Gaming us for more detailed information.

Shell Slot respects your privacy and is committed to protecting your personal information. The collection, use, and storage of your personal data is carried out in accordance with Shell Slot's Privacy Policy, which can be found at Privacy Policy page us.

In summary, Shell Slot:

• Collecting personal information solely for the purposes of account registration, identity verification, and payment processing.
• Not selling, renting, or disclosing members' personal information to third parties for marketing purposes without your consent.
• Storing data using encryption and industry-standard security measures.
• Maintaining transaction records in accordance with legal requirements and internal management needs.

Shell Slot reserves the right to suspend, restrict, or close any member's account without prior notice under the following circumstances:

• Ownership or use of multiple accounts.
• Providing false information during registration or the KYC process.
• Bonus or promotion abuse, including coordinating with other accounts to exploit promotions.
• Any attempt at fraud, money laundering, or other illegal activities through the Shell Slot platform.
• Use of bot or automated software in gameplay.
• Threats, insults, or disrespectful conduct directed at Shell Slot support staff.
• Violation of any other terms outlined in this document.

Members who wish to voluntarily close their own account may do so through the account settings or by contacting Shell Slot support. Any valid credit balance will be returned via the original payment method once the required verification process has been completed.

To the extent permitted by applicable law, Shell Slot hereby states that this platform is provided "as is" without any warranties, express or implied. Shell Slot is not liable for:

• Financial losses incurred as a result of gambling activities on this platform.
• Service disruptions due to system maintenance, technical issues, or circumstances beyond our control.
• Indirect, consequential, or punitive losses arising from the use of Shell Slot.
• Actions or omissions by third parties, including payment providers, game providers, or internet service providers.

Should any dispute arise regarding the use of Shell Slot, your account, bets, or bonuses, the following steps apply:

• Step 1: Contact the Shell Slot support team via Live Chat or email support@shellslot.click with a detailed description of your dispute, along with the relevant transaction number or supporting evidence.
• Step 2: The Shell Slot support team will investigate the dispute and respond within 3–5 business days.
• Step 3: If you are not satisfied with the support response, you may request that the matter be escalated to Shell Slot's senior management for further review.

Shell Slot's decisions on all matters relating to games, bets, and promotions are final, except in cases of verifiable technical error. Shell Slot is committed to resolving all disputes fairly, transparently, and within a reasonable timeframe.

Shell Slot reserves the right to amend, modify, add to, or remove any part of these Terms & Conditions at any time, at our sole discretion. Changes take effect immediately upon publication of the latest version at shellslot.click/terms-conditions.

It is your responsibility to review these Terms & Conditions periodically. The "Updated" date at the top of this page reflects the latest version in effect. Your continued use of the Shell Slot platform after any changes are published constitutes your acceptance of the revised terms.

If you have any questions, concerns, or need clarification on any part of these Terms & Conditions, please reach out to the Shell Slot team through the following channels: